Frequently Asked Questions

Welcome to Keil Space, Florence. We want you to enjoy your visit, and hope you'll find the experience creatively inspiring. To help you make the most of your journey through Keil Space, here are answers to some commonly asked questions.

Why Keil Space allows only individual visit?

To create a space for the observer to experience in their own boundaries the privacy of their emotion without any distractions. 

What are your opening hours? What's your entry policy?

To enter Keil Space, observers should make an appointment through

What is a multi-sensory experience room?

The multi-sensory experience room is the area of Keil Space devoted to interactive exploration, with all the senses involved, which opens the mind and the spirit, and eliminates the distance between observer and observed.

What might I expect from a visit to Keil Space?

Observers will be fully immersed in a unique and stimulating environment that encourages individual analysis and discovery.

How much time should I plan to spend in the multi-sensory experience room?

We recommend that observers give themselves at least 10 minutes to commune with the space and savor what it offers.

Is there a dress code?

We ask that visitors wear dark clothing. Your relaxed, somber elegance is greatly appreciated.

Are there any safety guidelines to follow when visiting the Keil Space?

Keil Space is necessarily rather dark. Observers are requested to move slowly, and be aware of their surroundings. 

Are mobile phones allowed?

We kindly request that visitors check their cell phones at the reception desk. Keil Space exists to connect observers with the observed. Wireless communication devices are a distraction to their owners, and disruptive of other observers' experiences. We also prefer that visitors take no pictures. Keil Space is a peaceful place, and only asks for visitors' full attention.

Must observers participate in the Testimonial Video?

Nobody is forced, of course, but we eagerly offer our guests the opportunity to participate in Keil Space Testimonials, an initiative focused on communicating individual observers' experience of, and with, the collectively observed.

Should I bring an ID?

To ensure that appointment times match visitors' reservations, we kindly request that all observers show some form of ID before they enter Keil Space.

What are the Rules?


  • No food or drink.
  • No animals. Visually impaired visitors may leave their canine assistants at reception, and will be accompanied by a sighted human guide.
  • No offensive language or behavior. We ask that all observers be respectful of other visitors, and of Keil Space.
  • Please follow the Keil Space staff's instructions.
  • All observers agree to wear visitor badges or other identification.
  • All visitors should be aware of, and abide by, our fire safety rules and regulations.